Senior Product Designer

I design systems, not just screens.

Design projects arrive as solutions. My first job is finding the question underneath. The interface is the last decision, not the first one.

TASTING MENU

SIX YEARS, SERVED ON SMALL PLATES.

Six short projects from Intelisys, each on the same plate: the problem, the approach, the result, and a question worth asking me.

PRODUCT STRATEGY

Choosing how to rebuild a quoting and contracting tool inside a platform that had grown apart.

SERVICE DESIGN

Mapping how a new partner was onboarded across nine departments, then redesigning it.

DESIGN SPRINT

A public utility's first internal design sprint, and the training site that shipped from it.

DESIGN SYSTEM

Six years installing consistency in a platform that had been built one request at a time.

Role:: UX Designer, then UX/UI Designer, then Product Designer. Sole designer on the platform
Company:: Intelisys, a ScanSource company
Sector:: B2B SaaS, telecom services distribution
Dates:: 2020 to 2026

RESEARCH & PERSONAS

Building the company's first evidence-based personas, and finding the old logic baked into my own first attempt.